Digitalization of Psychological Help: Factors and Trends (the case of St. Petersburg)

Occupation: Post-graduate student, research laboratory assistant, Resource Center “Center for Sociological and Internet Research”, St. Petersburg State University
Affiliation: St. Petersburg State University
Address: Russian Federation, St. Petersburg

Maia М. Rusakova

Occupation: Associate Professor of the Department of Applied and Sectoral Sociology, Acting Director, Resource Center “Center for Sociological and Internet Research”, St. Petersburg State University
Affiliation: St. Petersburg State University
Address: Russian Federation, St. Petersburg

Daria V. Guzeva

Occupation: Specialist, Resource Center “Center for Sociological and Internet Research”, St. Petersburg State University
Affiliation: St. Petersburg State University
Address: Russian Federation, St. Petersburg

Journal name

Sotsiologicheskie issledovaniya

Edition

Issue 7

Pages

53-62

Abstract

The article discusses St. Petersburg residents’ attitudes and practices to receiving psychological help via Internet. The growth of online psychological help popularity seems to be expected due to accelerated digitalization of Russian society and psychological online services development. The aim of the study is to identify socio-demographic predictors affecting prevalence of distant psychological assistance among St. Petersburg residents. The study was conducted using quantitative strategy, a telephone survey (CATI) was applied (N=1200). As for data analysis, linear and correlation analysis were employed as well as regression modeling. Findings reveal that the practice of seeking psychological help was widespread (35% of St. Petersburg residents). At the same time, almost ¼ of them received remote assistance. In 2022, a drastic growth of the need for psychological assistance is noticeable. The study showed that the use of digital practices in psychological help is mainly influenced by social predictors: age, presence of minor children, external stigmatization by a social environment. However, the stigmatization phenomenon seems to be ambivalent and cannot be used as a key predictor for the choice of distant assistance. Our conclusions urge further elaboration of factorial study and broader replacement of the stigma concept by more relevant and expanded theoretical models explaining pathways of psychological help seeking.

Keywords

digital practices, distant psychological help, digitalization, help-seeking factors, stigma

Acknowledgment

The article was prepared within the framework of R&D project No. 121062300141-5 «Comprehensive study of the factors and mechanisms of political and socio-economic sustainability in the context of the transition to a digital society».

Received

12.11.2022

Publication date

02.10.2023

Number of characters

26584

Cite

GOST	Plutov L., Rusakova M., Guzeva D. Digitalization of Psychological Help: Factors and Trends (the case of St. Petersburg) // Sotsiologicheskie issledovaniya – 2023. – Issue 7 C. 53-62 [Electronic resource]. URL: http://ras.jes.su/socis/s013216250023035-1-1-en (circulation date: 18.05.2024). DOI: 10.31857/S013216250023035-1
MLA	Plutov, Leonid E, Rusakova, Maia М, Guzeva, Daria V "Digitalization of Psychological Help: Factors and Trends (the case of St. Petersburg)." Sotsiologicheskie issledovaniya 7 (2023):53-62. DOI: 10.31857/S013216250023035-1
APA	Plutov L., Rusakova M., Guzeva D. (2023). Digitalization of Psychological Help: Factors and Trends (the case of St. Petersburg). Sotsiologicheskie issledovaniya (7), pp.53-62 DOI: 10.31857/S013216250023035-1

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