Using the ‘trust’ concept for the assessment of the effectiveness of public administration

Occupation: Leading Researcher
Affiliation: Institute for the Study of Childhood, Family and Education Russian Academy of Education
Address: Russian Federation, St. Petersburg

Journal name

Obshchestvo i ekonomika

Edition

Issue 5

Pages

77-87

Abstract

The article analyzes the problem of trust in the modern state, reveals the problem of public trust in public policy and public authorities. The article analyzes the European experience in finding management methods and technologies that bring society and state institutions closer together. The article reveals the importance of local authorities as the closest to citizens, the strategy of forming an open government, and digitalization of the public administration system. The author analyzes the problem of the quantity and quality of the provision of public services as well as citizens’ involvement in their description and implementation, the latter being an indicator of public confidence in public authorities and local self-government.

Keywords

trust, public administration, public policy, local self-government

Publication date

17.06.2022

Number of characters

21211

Cite

GOST	Bolshakova Y. Using the ‘trust’ concept for the assessment of the effectiveness of public administration // Obshchestvo i ekonomika – 2022. – Issue 5 C. 77-87 [Electronic resource]. URL: https://oie.jes.su/S020736760020122-3-1 (circulation date: 06.05.2024). DOI: 10.31857/S020736760020122-3
MLA	Bolshakova, Yulia "Using the ‘trust’ concept for the assessment of the effectiveness of public administration." Obshchestvo i ekonomika 5 (2022):77-87. DOI: 10.31857/S020736760020122-3
APA	Bolshakova Y. (2022). Using the ‘trust’ concept for the assessment of the effectiveness of public administration. Obshchestvo i ekonomika (5), pp.77-87 DOI: 10.31857/S020736760020122-3

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