In a State governed by the rule of law, the civil service in the totality of its constituent institutions is a socio-legal institution for ensuring the implementation of its constitution and laws. Being a system-forming element of fundamental importance, organizing by administrative means and methods the coordinated functioning of state bodies for state administration, modern public service is not conceivable without the use of continuously developing information technologies.

The purpose of the study: to form a reasonable idea of the institutions of public service in the conditions of informatization and intellectualization.

The methodological basis of the research was general scientific and special methods of cognition, mainly system-structural, formal-legal, formal-logical methods, as well as the method of interpretation of law.

In a State governed by the rule of law, the civil service in the totality of its constituent institutions is a socio-legal institution for ensuring the implementation of its constitution and laws. Being a system-forming element of fundamental importance, organizing by administrative means and methods the coordinated functioning of state bodies for state administration, the modern institute of public service is not conceivable without the use of continuously developing information technologies. Digitalization, informatization and intellectualization are only successive stages of the life cycle of the applied means and methods of managing society, based on the results of theoretical research in the field of cybernetics, mathematics, psychology and other sciences, the subject of which is managerial activity. As a result, public service institutions have become objects subject to the transformative impact of new technologies, and, being "entrusted" to information technologies, have begun to lose the human aspect, moving towards uncontrolled by man and society, and therefore unpredictable results of management processes. "Digitized" public service institutions are subject to the hidden, not always felt, influence of external influence on public administration and on the rights of citizens.